FAQs

1. What does Sun Rhythm Music do?

Sun Rhythm Music is a professional music company making & supplying violins, violas, cellos and double basses to the whole world. 

2. Where are you located?

We are located in Jiangsu province of China.

3. Do you ship worldwide and what is the shipping cost?

Yes we ship worldwide and offer free worldwide shipping for all instruments and accessories.

4. What is the quality of your instruments?

We only do high quality musical instruments.

5. What are the ranges of your instruments.

We do professional and concert ones at competitive prices.

6. Can you ship to my customers directly?

Yes of course! 

7. Can I order accessories of the instrument from you?

Yes definitely. Just send us an email to let us know which accessories you want. 

8. I'm a retailer, can you put in my brand and ship to my customers directly?

Yes, you can.

9. What shipping company do you use for my order?

We shipping companies we cooperate with include HK EMS, FedEx, TNT, DHL, etc. For big instruments like double bass, we will ship by sea or train. 

10. Can you do any customization to my order?

Yes we can. Just tell us your requests. 

11. Can you deliver the goods directly to my door?

Yes. Expert for otherwise negotiated, all shipping is door to door.

12. Can I order accessories from you?

Yes we also have accessories of violins, violas, cellos and double basses.

13. I want to be your dealer. How do I know the wholesale prices of your instruments?

Feel free to contact us. We'll be happy to send you the price list.

14. How soon can I get your reply if I contact you?

We promise to get back to you within 24 hours.

15. Will there be any tracking number for me to track my order?

Yes, we'll send you the tracking number after your goods are shipped.

16. Do you offer combined shipping for multiple orders?

Yes we do. Just contact us for your multiple orders.

17. Can I receive my goods in good condition?

Yes definitely. We use professional shockproof packaging to protect every batch of instruments, so you'll receive them in excellent condition. 

18. I can't find a particular product I want from Sun Rhythm Music or I have special requests for one item, what can I do ? 

Feel free to let us know, we'll try our best to help you get what you want.